Hobsons Bay Medical and Skin Center extends our sincere gratitude to all patients who participated in our Practice Accreditation and Improvement Survey. We deeply value your time and feedback, which play a vital role in helping us assess patient services and experiences. Your input allows us to identify areas for improvement while also highlighting our successes.

One recurring theme raised by patients was the concern around waiting times. Please rest assured that we are actively working to ensure patients are notified in advance if their doctor is running behind schedule.

Overall, the survey results reflect a high level of satisfaction with patients’ experiences at Hobsons Bay Medical and Skin Center and a strong appreciation for the quality of care and services we provide.

We remain dedicated to ongoing quality improvement and will continue to review the collected data to enhance our services further.

Lastly, we wish to express our gratitude for your patience and understanding during recent staff shortages, particularly due to a shortage of doctors. Please know that we are actively and constructively working on recruiting additional team members to better support our patients. Thank you for your continued support.

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