Fees

• Full private Fee with no rebate will apply if the 12 month rule is not met.

• Full payment is made by credit card or EFTPOS at the time of consultation (AMEX not accepted)

• We can submit your Medicare claim – Medicare will usually deposit the funds into your account within 2-3 days.

• Tele-consultations can be paid over the phone or through our online payment portal

• Standard fees apply

• Receipts are provided to patients to enable self-claiming of any insurance benefit

• Accounts to be settled at the time of consultation

• Patients are to then be reimbursed the paid fee by their employer or Insurance Company/TAC

Fees not covered by Medicare

Please note: Fees for face-to-face and telehealth consultations, as well as for completed forms or paperwork, must be paid on the day of the consultation. A surcharge may apply.

Procedure fees: Please speak to reception staff for further details on procedure fees as they vary.   

Reception can assist you with claiming your Medicare rebate. The payment method used may determine the processing time for receiving your rebate.

Payment Methods:   Cash          EFTPOS       Visa    Mastercard

TAC & Work Cover:  TAC & Work Cover invoices will be sent directly to the employer/insurance company.

Cancellations:  To better serve our patients, we kindly request that you provide us at least 2 hours’ notice.